Refund policy

Refund and Returns Policy

We want you to be fully satisfied with your purchase. Please review our policy below regarding refunds, returns, and exchanges:

Refunds

  • Refunds are only accepted if the product arrives damaged.

  • To be eligible for a refund, you must contact us within 14 days (2 weeks) of receiving the item.

  • Proof of damage (e.g., photos) may be required.

  • Refunds will not be issued for change of mind or incorrect ordering.

Exchanges

  • We offer exchanges within 14 days (2 weeks) of receiving your item.

  • The product must be unused and in its original condition and packaging.

  • Exchanges are subject to availability of the replacement item.

How to Request a Refund or Exchange

To request a refund or exchange, please contact us with your order number, details of the issue, and any supporting images if applicable.

Thank you for your understanding and support!